Several weeks ago, my son had his book fair at school. He truly wants for nothing, so when I told him to pick out anything at all from the book fair, and he chose the $25 Gotcha Gadgets kit, I bought it. He was so excited. He and Daddy worked on it the moment Daddy go home. Then, oops, we had no 9V battery. Never fear, Grandma brought one over the next day! Everyone was super excited to see what this gadget did. Unfortunately, it did nothing. Not a thing. They took it apart and put it back together. Still nothing. After checking all the wires, Husband figured it had to be the board. It frustrated me that I spent pretty good money on this and it didn't work. Monster was so sweet and understanding and was just thankful he still had the book that went with it even if it didn't work.
On the back of the box, there was a Satisfaction Guarantee. Quite honestly, most of the time the company honestly doesn't care if you are satisfied and they make up some excuse for their product, but Husband decided to email them just in case. The Klutz company got back to Husband very quickly. In fact, it was Husband who had the delay because he didn't check his email! When Husband replied to them, they were again, awesome. They sent us a replaceplacement part that was here the next day. No hassle. No fuss. The new part works like a dream! Well, it's actually a noisy gadget, so maybe it only works like Monster's dream ;)
The Gotcha Gadgets is actually pretty cool. I highly recommend it for anyone with kids who are interested in science, engineering, inventing, building, etc. Monster (7) did need help with it, so I'd say it's for older kids if you don't want to help out, but even Sunshine (4) likes it and can learn from it with adult help! Gift giving holidays are coming up. I was looking at the Klutz website and they have so many cool things. So many more on their site than I have ever seen in stores. I highly recommend checking them out, even if a noisy gadget isn't for you. You are sure to find something that fits your needs in their huge selection of products!